The future of online transactions in Nepal is promising but comes with its own set of challenges. As technology and consumer expectations evolve, both customers and retailers need to adapt. Key transaction attributes will play a significant role in shaping the future of e-commerce in the country.

1. Mobile Optimization
With more Nepali consumers using smartphones for online shopping, retailers must prioritize mobile optimization. A mobile-friendly site isn’t just a nice-to-have anymore—it’s a necessity. Features like fast load times, responsive design, and mobile-specific payment gateways are crucial for future growth.

2. Digital Payment Adoption
While traditional cash-on-delivery still dominates, there’s a slow but steady shift toward digital payments. More customers are using e-wallets like eSewa and Khalti, and this trend is likely to grow. Retailers that integrate these popular payment methods into their platforms will cater to the changing behavior of tech-savvy consumers.

3. Overcoming Logistics Barriers
Logistics remains a challenge in many parts of Nepal, especially outside major cities. Delivery speed and reliability are transaction attributes that need improvement. Retailers who can innovate in logistics, perhaps through local partnerships or better infrastructure, will stand out in the crowded marketplace.

The future of online transactions in Nepal hinges on how well retailers can anticipate and address these evolving transaction attributes.

Source: Research Project